PRIVACY POLICY

 

Daruma Oy cares about and takes care of your privacy.

The purpose of this privacy statement is to tell you what personal information we collect and for what purpose we use your personal information. The statement also contains information about your rights and instructions on how to exercise them.

If you would like more information on privacy issues, please contact us using the contact information below.

 

What does personal information mean?

 

Personal data means any information relating to a natural person which enables him or her to be identified, such as name, address or one or more factors which characterize him or her. 

 

What do we use your personal information for?

 

The processing of personal data is necessary for the receipt and delivery of orders and the handling of customer service. 

We may also use your personal information to send you marketing messages about products that may be of interest to you. 

We will not use personal information for purposes other than those listed above without our express and express consent, which may be revoked at any time by notifying us. 

 

What types of personal information do we process?

 

We only process personal information that is necessary for the purposes mentioned above. This information usually includes:

  1. Name

  2. Address

  3. Telephone number

  4. Email address

We do not process your account or payment card information

 

How do we guarantee the safety of processing? 

 

We have implemented and maintain both organizational and technical measures to ensure data protection.

All our personal information devices and servers are protected by passwords, firewalls and anti-virus software. 

Personal data in physical form shall be processed and stored in controlled premises to which access by third parties is restricted. 

In addition, the number of staff with access to personal information is limited and they have signed a non-disclosure agreement. The data protection competence of the personnel is maintained through training.

In addition, we only process personal data that is necessary for the purposes mentioned above, taking into account in particular the scope of the personal data, the extent of the processing of the personal data, the storage time and the availability of the data.

In the event of a security breach, we have the ability required by the Data Protection Act to report the incident to the authority provided by law and to the natural persons whose personal data are affected by the security breach.

 

To whom can we disclose personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How long will your information be kept by us? 

 

We retain personal information only for as long as is necessary to fulfill our contractual obligations and to comply with statutory retention periods.

 

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at darumaoy@gmail.com or send us mail to: Daruma Oy - Museokatu 11, 00100 Helsinki

 

What is meant by the data subject's right to transfer data from one system to another?

 

The right to transfer data from one system to another means your right to obtain the personal data we store and transfer it to a third party.

 

How do we contact you as our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Do we use cookies?

 

Cookies are small text files that consist of letters and numbers that are stored on a device by a website visitor. We may from time to time use cookies to collect information about the operation of our site. This information helps us improve the user experience of the site. With the help of cookies, we aim to monitor the interaction on our website at a general level and not so much to use information related to the behavior of individual users. In most cases, your browser allows you to edit and block cookies. 

 

What cookies do we use?

 

In general, the following cookies which are initially placed on your Wix website may be categorized as essential cookies. 

XSRF-TOKEN         

Used for security reasons             

Session                   

Essential

hs                       

Used for security reasons               

Session

Essential

svSession

Used in connection with user login

Session

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

_wix_browser_sess

Used for system monitoring/debugging

session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.sessionId

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

Google Analytics helps us improve the site by collecting information about your use of the site and presenting this information to us anonymously. The information allows us to edit and build interesting content for site visitors.

Google Analytics collects information about, for example, the time of the visit, the duration of the visit and the pages the user has visited, as well as how the visitor has come to our website (e.g. through a search engine, email or another site). Google Analytics also tells us what type of operating system and browser a visitor is using, i.e. how many visitors are using Windows or IOS or Chrome, Safari, Mozilla, or another browser. 

Google Analytics also provides us with visitor location data so that it anonymously determines where visitors are located based on the largest locations. For this purpose, Analytics processes the visitor's IP address.

Google Analytics also does conversion tracking, which tells us, for example, the value of the shopping cart and how many products will end up being purchased. We see how many have successfully placed an order and only average figures. 

Therefore, the information collected by Google is presented to us anonymously, and we do not share a visitor's IP address or other personal information. 

 

Google Ads enables digital marketing of our site. With Google Ads, we can target marketing and create compelling marketing content for visitors to our site. Google Ads interacts with Google Analytics and processes the visitor's IP address.  

 

Facebook Pixel enables targeted digital marketing on Facebook and collects information about how our site is used. 

With Facebook Pixel, we get more detailed information about what content interests our visitors and we can create targeted advertising for the target audience interested in it. This is how we market our content only to those who are interested in the topic.  

For example, Facebook Pixel can collect information about a visitor to a page. If you are a Facebook user, Pixel can collect information about you and your interests. This information is presented to us anonymously. This allows us to market products to similar people who share the same interests with those who visit the site.

Facebook Pixel also collects information about what different pages on the site are read and what buttons are printed on the site. This is how we learn and get information about what paths the site travels and what kind of content visitors are interested in. 

Facebook Pixel also does conversion tracking and tells us, for example, how many products are bought and their value. Pixel collects information about the total prices of the Shopping Cart, product sales and average purchases. 

Pixel can collect information about the location of visitors using an IP address and what type or version of browser a visitor is using. 

The information collected by Pixel is presented to us anonymously and we do not share the IP addresses or other personal information of visitors. 

We only use the information collected through the above cookies to maintain and improve the website, newsletter and advertising. 

How to access your cookies setting in different browsers?

 

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

What are our contacts? 

 

Registrar: Daruma Oy

Business ID: 2892660-6

Museokatu 11

00100 Helsinki

Phone: +358 (0) 40 554 6406

Email: darumaoy@gmail.com

 

Who controls the processing of your personal information?

 

Office of the Data Protection Officer

Contact information: http://www.tietosuoja.fi/fi/index/yhteoduction.html

Daruma Ravintola

Museokatu 11
00100 Helsinki
     
Mon - Fri    11.00 - 21.00
Sat            11.00 - 21.30